Live at Provenzano's Deli, West Haven CT

Your phone answers itself. Your kitchen gets the order.

OrderFlow AI picks up every inbound call, captures the full order including all customizations, and sends a live ticket to your kitchen display — in under 10 seconds. No missed calls, no wrong orders, no staff pulled off the line.

24/7

Calls answered without a human

< 10 sec

From call end to kitchen display

Zero

Extra staff required

Real order. Real result.

From call to kitchen in one flow.

This is an actual order taken at Provenzano's Deli. No editing, no demo mode.

The call

AI
“Thank you for calling Provenzano's Deli, what can I get for you today?”
C
“Two Michelangelos, one on a 12 inch, no cherry peppers, extra provolone. And a chicken parm on a hard roll.”
AI
“Got it — two Michelangelos on a 12 inch, no cherry peppers, extra provolone. One chicken parm on a hard roll. Your order number is 47. We'll have it ready in about 15 minutes. Thanks!”
Order confirmed and sent to kitchen in 8 seconds

Kitchen display ticket

Order

#47

New

Just now · (203) 555-0147

Michelangelo ×2

12 inch sub  ·  − cherry peppers  ·  + extra provolone

Chicken Parm ×1

Hard roll

How it works

Four steps. No new hardware. No training.

01

Answer

The AI picks up and greets the caller by your business name. Sounds natural, not robotic.

02

Capture

Takes down every item, bread choice, modification, and special request. Confirms the full order back to the customer before ending the call.

03

Execute

A clean structured order ticket appears on your kitchen display instantly. Staff see the order number, items, and every modification clearly.

04

Notify

The customer gets an automatic SMS confirming their order. When staff mark it done, the customer gets another SMS that it's ready for pickup.

What's included

Everything you need. Nothing you don't.

Voice AI call intake

Handles your full menu including combos, modifiers, and substitutions in natural conversation. No scripts, no keypad menus, no hold music.

Live kitchen display

Orders appear on screen in under 10 seconds. Staff work a New, Making, Ready board — one tap to update each order's status.

Customer SMS notifications

Automatic text when the order is received and another when it's ready for pickup. Reduces the callback calls.

Menu management portal

Upload a photo of your menu. The AI extracts every item, price, and modifier automatically. Review, edit, and go live in under 30 minutes.

Order history and analytics

Full searchable record of every order. See your busiest hours, most ordered items, and average fulfillment time.

Multi-location support

Each location gets its own phone number, kitchen display, and menu. All managed from one operator account.

For operators

Built for restaurants where the phone never stops.

Delis and sub shops

High modifier volume, complex customizations, and a lunch rush that overwhelms the counter. This is exactly the business we built for first.

Pizza and takeout counters

Custom orders, repeat customers, and a team that cannot be answering phones while making food.

Bakeries and specialty shops

Custom orders placed in advance with specific details that cannot be written down wrong. AI captures and stores everything.

Growing operators

Running more than one location and tired of each one having a different broken system for phone orders.

Book a walkthrough

Bring your menu and your rush hour.

We'll walk you through how OrderFlow AI handles your specific menu, your order volume, and your team's workflow. Takes 20 minutes. No commitment.

We review your restaurant type, current order volume, and workflow.

We show how voice AI, kitchen display, and the business portal fit together.

We map the right rollout path for one location or multiple businesses.

We typically respond within a few hours.